Contact Us

Get in Touch

We'd love to hear from you! Whether you have questions about our products, need help with an order, or want to share feedback, we're here to help.

Contact Information

Email: info@thebarkmarket.co.uk
Response Time: Within 24 hours

What We Can Help With

• Product Questions: Need details about a specific product or recommendations for your pet?
• Order Support: Questions about your order status, shipping, or delivery?
• Returns & Exchanges: Need to return or exchange an item? We'll guide you through the process.
• General Inquiries: Any other questions about The Bark Market or our services?

Before You Contact Us

To help us assist you faster, please include:

• Your order number (if applicable)
• Product name or SKU
• A clear description of your question or issue
• Any relevant photos (for product issues)

Business Hours

We respond to emails Monday through Friday, 9 AM - 6 PM GMT. While we aim to respond within 24 hours, during busy periods it may take up to 48 hours.

We're committed to providing excellent customer service and look forward to helping you and your furry friends!